How do you go about analyzing my company's specific problems?
A first free meeting allows us to understand your needs and establish a game plan. In some cases, we will need to deepen our understanding through diagnostics or workshops, or take the time to eliminate certain uncertainties (research, proof of concept, etc.).
Subsequently, if we can offer you an adequate solution, we will submit a service offer. Above all, we ensure that we are able to meet your needs.
What are the typical timeframes for developing a custom solution?
In most situations, we are able to define the broad outlines of our solution in the first few weeks. Subsequently, the development naturally depends on the scope of the project. That said, our mandates usually range from a few months to a year.
For larger projects, we operate in development cycles with delivery of a viable product. At the end of a cycle, the client can choose whether or not to continue developing new features while having a functional product in hand.
How do you guarantee that the solution will perfectly meet our needs?
We work by iterations in order to obtain feedback from users as quickly as possible and to make adjustments during the project. When we deliver a solution, there are no surprises for anyone.
In addition, the automated tests included in our solutions allow us to avoid regressions and ensure that we deliver high-quality products.
What are the advantages of a tailor-made solution compared to a standard solution?
Flexibility. Being able to target and optimize specific processes allows our customers to achieve a higher ROI. In addition, it avoids having to deal with unnecessary elements that are usually found in products sold as is.
How do you manage unforeseen events or changing needs during a project?
We do short cycles and adapt the objectives along the way with the client. We believe that a quick start combined with feedback as soon as possible helps avoid surprises.
Once the solution is deployed, is it easy to modify or improve it as needed?
Yes, we support each of our solutions after they are live. We include a number of modification hours in our support contracts. In addition, it is possible to add features through additional development cycles.
What are your rates or pricing model?
Our base rate is $1,050 CAD per development day, to which we add a 20% annual fee for support, updates, hosting, configurations and monitoring. These annual fees may vary depending on the orchestration mode chosen.
We also offer the possibility of invoicing entirely in SaaS mode, in order to spread the development costs. Contact us for more details.
How can your solution improve my productivity or reduce my costs?
The primary goal of our solutions is to save you time; for example, by connecting systems together, automating manual tasks or improving your operations management. We are open to discussing possibilities that do not (yet) exist and to innovating. In fact, this is what motivates us.
Users are often the best placed to imagine new ways of doing things. Tell us about your craziest projects, you might be surprised by what we can achieve.
